Terms of service

Terms of Service

Last updated: 15 September 2026

Welcome to Snapshop. These Terms of Service explain the terms that apply when you access or use our website and purchase products from us.

By using our website or placing an order, you agree to these terms. Please read them carefully before using our website.

1. About Snapshop

Snapshop is an online store specializing in home decor and lighting products, including pendant lights, lampshades, table lamps, and other decorative lighting options.

Business Name: Snapshop

Business Address:
2 Briar Grove
Wakefield
England
WF1 5LT
United Kingdom

Phone: +44 1924 440660

Email: clickpick010@gmail.com

2. Using Our Website

You agree to use our website only for lawful purposes and in a way that does not:

Violate applicable laws or regulations
Interfere with the operation or security of the website
Attempt to gain unauthorized access to our website or systems
Use the website for fraudulent or harmful purposes

We reserve the right to restrict or suspend access to our website where reasonably necessary.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, and other information displayed on our website are accurate.

However, colours and appearance may vary depending on your device or screen settings.

We reserve the right to correct errors, update product information, or make changes to products where necessary.

4. Product Availability

All products are subject to availability.

If a product becomes unavailable after you place an order, we will contact you and, where applicable, provide a refund for the unavailable product.

5. Orders

When you place an order through our website, you are making a request to purchase the selected products.

An order confirmation does not necessarily mean that the order has been accepted. We reserve the right to refuse or cancel an order where there is a valid reason, such as a pricing error, product availability issue, or suspected fraudulent activity.

If we cancel an order after payment has been taken, we will arrange an appropriate refund.

6. Prices and Payment

Prices displayed on our website are the prices applicable to the products at the time of purchase, unless an obvious error has occurred.

Payment must be successfully completed before an order can be processed.

We may use third-party payment providers to process payments. Your payment may also be subject to the terms and privacy policies of the relevant payment provider.

7. Delivery

Delivery information, estimated delivery times, and any applicable delivery charges will be provided during the purchasing process or on the relevant product or delivery information pages.

Delivery times may vary depending on product availability and other circumstances.

If there is an unexpected delay with your order, we will provide relevant information where reasonably possible.

8. Returns and Refunds

Returns and refunds are handled in accordance with our Return and Refund Policy and applicable UK consumer protection law.

Please review our Return and Refund Policy for information about eligibility, return requests, refunds, damaged products, and applicable procedures.

Nothing in these Terms affects your statutory consumer rights.

9. Faulty or Incorrect Products

If you receive a product that is faulty, damaged, or different from what you ordered, please contact us as soon as possible.

We will review the issue and advise you of the appropriate next steps in accordance with applicable UK consumer law.

10. Intellectual Property

All content on our website, including text, graphics, logos, product images, designs, and other materials, may be owned by or licensed to Snapshop and may be protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, or commercially use our website content without appropriate permission.

11. Website Availability

We aim to keep our website available and functioning properly. However, we cannot guarantee that the website will always be available, uninterrupted, or free from errors.

We may temporarily suspend or modify the website for maintenance, updates, security, or other operational reasons.

12. Third-Party Services

Our website may use third-party services such as payment processors or other service providers.

Your use of those services may be subject to the relevant third party's own terms and policies.

13. Limitation of Liability

Nothing in these Terms excludes or limits any liability that cannot legally be excluded or limited under UK law, including liability for fraud or for death or personal injury caused by negligence where such liability cannot legally be excluded.

Subject to the above, we are responsible only to the extent permitted by applicable law.

14. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our website, business practices, products, or legal requirements.

The updated version will be published on this page with a revised “Last updated” date.

15. Governing Law

These Terms of Service are governed by the laws applicable in England and Wales.

Any disputes will be handled in accordance with the applicable laws and courts of England and Wales, subject to any mandatory consumer rights that may apply.